Tech Tools for Evaluating Online Volunteers

As we stress in The Last Virtual Volunteering Guidebook, don't evaluate online volunteers only, or even primarily, based on how many you have and the number of hours they have completed. Instead, concentrate on what volunteers accomplish for the organization, feedback from those they work with (clients, employees, the public and other volunteers), and the changes they undergo at your organization through their volunteering, such as having a deeper understanding of the reasons your organization exists.

The tech tools identified on other pages can help, regarding scheduling & tracking volunteers and volunteers communicating/working with staff and each other. Online survey tools like SurveyMonkey are great for asking volunteers, clients and staff about their experiences.

The Last Virtual Volunteering Guidebook has complete, detailed information on how to evaluating online volunteers and their contributions. The LastVirtual Volunteering Guidebook is available for purchase as a paperback and an ebook from Energize, Inc. **

This wiki is a collaborative space for sharing resources regarding virtual volunteering. Jayne and Susan would like to maintain this wiki in partnership with a nonprofit or university.