Welcome to the Virtual Volunteering Wiki!

URGENT: This wiki is moving!

The Virtual Volunteering Wiki was developed in association with The Last Virtual Volunteering Guidebook, a book that was published in 2014 and is available from Energize, Inc.

The wiki has been hosted here at Wikispaces since 2013.

Unfortunately, as of September 2018, Wikispaces will be discontinued by its parent company.

The Virtual Volunteering Wiki will be relocated to www.coyotecommunications.com/vvwiki/ in the coming months. Although it will not longer be, officially, a wiki - it will no longer allow all of the organizers to directly edit the pages - it will maintain its neutral tone and will welcome contributions from anyone who has information about virtual volunteering.


Virtual volunteering describes a volunteer who completes tasks, in whole or in part, off-site from the organization or person being assisted, using the Internet and a computer, tablet, smart phone or other Internet-connected device. Virtual volunteering is also known as online volunteering, digital volunteering, e-volunteering and cyber service, and includes microvolunteering, crowd-sourcing, telementoring, teletutoring, and various other online activities undertaken by volunteers.

This wiki was created to share resources regarding virtual volunteering and is maintained by Jayne Cravens and Susan J. Ellis, authors of The Last Virtual Volunteering Guidebook (available for purchase as a paperback and an ebook from Energize, Inc). Jayne and Susan would like to maintain this wiki in partnership with a nonprofit or university. More about this Wiki (how to contribute, receive updates, etc.).

Assistance for press reps and bloggers who want to write/produce an article, story, broadcast, webcast, podcast, etc., about virtual volunteering.

If you tweet about The Last Virtual Volunteering Guidebook please use the tag #vvbook

Latest News on Virtual Volunteering

  • News articles, blog posts, and other updates on virtual volunteering found by Jayne or Susan -- or shared by Wiki visitors. Last updated: 20 February 2018
  • RSS feeds that automatically link to the latest web pages, blogs, and other online materials that use terms that relate to virtual volunteering. This is automatically-generated content; we do not control what shows up on these RSS feeds or what online materials get linked.
  • List of research and evaluations of virtual volunteering, as a practice in general or focused on specific projects. Last updated: 28 November 2017

CausePlanet named The Last Virtual Volunteer Guidebook as one of its 2015 "Choice Award Nonprofit Books"!

Virtual Volunteering - History and Basics

Resources Influencing The Last Virtual Volunteering Guidebook

About The Last Virtual Volunteering Guidebook

Virtual Volunteering Suggested Practices

Suggested practices regarding introducing virtual volunteering to an organization, recruiting online volunteers, screening and training online volunteers, working with online volunteers, evaluating virtual volunteering efforts, etc., are available in The Last Virtual Volunteering Guidebook. The book includes detailed advice regarding high-responsibility online volunteering roles, working with virtual teams, and creating microvolunteering assignments with an eye to cultivating longer-term supporters.

Other Sites Re: Virtual Volunteering

In addition to research and evaluations of virtual volunteering that is tracked here on the Virtual Volunteering Wiki, which has been put together as a supplement to The Last Virtual Volunteering Guidebook, there are also various other web sites, blogs, publications and initiatives focused on virtual volunteering, often under different names (digital volunteering, online volunteering, microvolunteering, etc.). It's impossible to create a comprehensive list of such - just as it would be impossible to make a list of all web sites, blogs and other non-research related to volunteering, in general. This list gives an overview of the different ways various people and organizations are talking about virtual volunteering, especially outside the USA.

Tech Tools

Tech tools - tools related to computers, tablets, smart phones, cell phones and/or the Internet - can be used for various aspects of recruiting, supporting and involving volunteers. This section of the Virtual Volunteering Wiki tracks some of these ever-changing tools. Includes examples of videos used for training and orientation of volunteers.

Volunteer Management Resources Online

Understanding the basics of volunteer management is essential to success with online volunteers. This is an index of of online resources the guidebook authors consider most essential.

Safety in Online Interactions

The Last Virtual Volunteering Guidebook discusses safety extensively. In addition to the detailed information in the book, here are web sites that provide general information about online safety.

Training Opportunities

Any consultant or organisation that is conducting an activity related to training regarding virtual volunteering is welcomed to submit event or class info to Energize, Inc. ; you can list, or find, a conference or workshop in North America, a conference or workshop based in Europe, a conference or workshop in Australia or New Zealand, a conference or workshop in Asia, South America or Africa, or a global conference related to virtual volunteering, microvolunteering, etc. You can also see or submit academic classes and certificate programs, as well as online courses.

Information in Languages Other Than English

Links to web sites and lists of offline publications related to virtual volunteering, in languages in other than English.

External Resources (not on this Wiki)

keywords: virtual volunteering, online volunteering, online volunteers, evolunteering, e-volunteering, evolunteers, e-volunteers, digital engagement, cyber service, micro volunteering, microvolunteering, micro volunteers, micro tasks, crowdsourcing, crowd sourcing, tele mentoring, tele tutoring, ementoring, e-mentoring, ementors, digital volunteers, digital volunteering, digital philanthropy, tech4impact